Need assistance with your Litter-Robot 4? Find guides & troubleshooting tips. Get the support you need today. The store will not work correctly in the case when cookies are disabled. ... (Over-torque Fault) Litter-Robot 4: Sensors and Functions Litter-Robot 4: Solid Blue (Ready Mode) Litter-Robot 4: Use and Care ...Thank you litter. Robot I just received mr 3rd replacement the other day, And first thing out of box once set up and plugged in, white flashing light, followed all the troubleshooting listed and on YouTube, and on internet, etc. would not come out of lock mode, finally was able to update firmware, then finally got it to connect but would not stay connected, next day, a …I recently got the litter robot 3. I set it up over the weekend. As per instructions, I kept it turned off (but filled with litter) so my cat can get acclimated to using it without getting alarmed by it moving around or making noises. About 16+hrs later, I noticed she hadn’t peed or pooped. I looked up online for recommendations, which said ...You can take a vehicle from Hong Kong Airport (HKG) to Tai Kok Tsui via Tsing Yi Station in around 27 min. Alternatively, Cityflyer operates a bus from Airport Ground Transportation Centre to Metropark Hotel Mongkok every 20 minutes. Tickets cost $33 and the journey takes 1h 6m. Train operators. Airport Express (MTR)Over Torque Fault. I have the litter robot 3 and every 2-4 cycles it gives the over torque fault and then when I come home there is still poop and pee clumps in it. I’ve checked the litter levels and cleaned the globe. I really like the LR but this code is getting annoying. I usually have to hit the reset and run a cycle manually, but then ...2 Kaygrl1 • 3 yr. ago Yes, she jumps in and paws through the hole until she kicks poop or chunks off a pee clump out of the box. I think I will try what everyone is suggesting and take the bonnet off and vacuum/deep clean it and make sure it's not from that. I hope the sensors aren't broke, but good to know they sell those separate.Using more than 10 lbs of litter can strain the motor, causing an over-torque fault. Make sure the litter is at or below the raised fill line. Some brands of litter are heavier than others. For these litters, we recommend keeping the litter at least a half inch below the fill line to avoid weight-related errors. ... If your Litter-Robot is ...I use the light blue Boxiecat litter from Amazon. I can fill to the fill line without setting off the weight sensor (some litters are heavier than others and will give you a torque fault if you fill to the fill line - so just remove a scoop or two and you should be good). They recommend a standard weight clay clumping litter.Litter-Robot 4 Red and Partial Yellow Flashing OTF Overtorque Fault Litter-Robot 4: Red with Partial Yellow Flashing (Over-torque Fault) IMPORTANT Make sure your unit is plugged in. Make sure your unit is connected and online. Make sure your firmware is up-to-date. If the app does not give you the option to update, you have the latest version.The Litter-Robot over-torque fault occurs when the motor becomes overloaded or obstructed, causing the device to stop and display a yellow-to-red-light blinking sequence. This can be frustrating for cat owners, as it means the litter box is not functioning properly and needs to be fixed.Well for the sticking litter problem yeah get something which clumps quickly like the whisker branded stuff or arm and hammer clump n seal. I use the Clump N Seal cloud control (light blue colour) but its ungodly expensive and I've only seen the sticking issue occur once in the past month that I've had it.Litter-Robot will then perform a Clean cycle and return to the Home position with a blue light bar. Successful: If your unit returned home and displays a blue light bar , you've been successful. Unsuccessful: If you are still seeing a red light bar with partial yellow flashing after resetting at the Home position , there's likely an issue with ...Over Torque Fault. I have the litter robot 3 and every 2-4 cycles it gives the over torque fault and then when I come home there is still poop and pee clumps in it. I’ve checked the litter levels and cleaned the globe. I really like the LR but this code is getting annoying. I usually have to hit the reset and run a cycle manually, but then ...Usually when an over torque fault occurs this is because the globe is taking more effort than usual to rotate. There can be a few causes for this, main one being the LR hasn't been cleaned in a while allowing enough litter to accumulate on the top of the base. This results in the globe having to rub against the litter causing excessive drag. Well for the sticking litter problem yeah get something which clumps quickly like the whisker branded stuff or arm and hammer clump n seal. I use the Clump N Seal cloud control (light blue colour) but its ungodly expensive and I've only seen the sticking issue occur once in the past month that I've had it.The globe rotating on the base generates no noise other than the litter moving in the globe and the frictions is minimal dragging on the four glide buttons and the back rotating key assembly. Id have to say the issue can be about 2/3rds solvable with adjustment and the right viscosity lubrication.This topic was transferred to internal RobotShop Support. RobotShop Closed February 11, 2021, 1:00pm 10. Hi! We got a Litter Robot 3 about 6 months ago. Yesterday it showed a Home Position Fault (all lights blinking sequentially from red to blue). I can’t seem to find anything online that deals with this precise issue.... litter robot 4 today and it worked for 10 mins and not its saying it has a torque fault. I did all the trouble shooting the website recommends (take litter ...The Litter-Robot over-torque fault occurs when the motor becomes overloaded or obstructed, causing the device to stop and display a yellow-to-red-light blinking sequence. This can be frustrating for cat owners, as it means the litter box is not functioning properly and needs to be fixed.A flashing yellow light and a message declaring a “pinch sensor fault”. Took apart the base and sure enough, the pinch sensors were caked with debris. Gave them a thorough cleaning but did not remove them.Using more than 10 lbs of litter can strain the motor, causing an over torque fault. Make sure the litter is at or below the raised fill line. Some brands of litter are heavier than others. For these litters, we recommend keeping the litter at least a half inch below the fill line to avoid weight-related errors.Shouldn’t have anything to do with waste drawer level. My guess would have been too heavy of litter. If you haven’t already, I’d remove and re-seat the globe just for good measure, but I never had over torque faults with my LR3 so I can’t help much! Please try to remove the litter from the globe then press the “Reset” button on the robot then unplug for 10 seconds then plug it back in and let the robot cycle. Let us know if the issue is gone or not.A month or 2 later the second litter robot suffered the same problem and went through the troubleshooting process and was quickly sent a replacement DFI which fixed the issue. The third happened at 17 months in to service, but this one had a slightly different environmental situation than the other two.I had same problem with pinch detect. I cleaned the contacts and still had pinch fault. The pinch wiring feeds to the dfi board so I replaced the dfi board and pinch alarm went away. I also had the red,yellow light. It turned out that I partially pulled out the dfi plug on main board when putting it back together.I received my litter robot 4 today and it worked for 10 mins and not its saying it has a torque fault. I did all the trouble shooting the website recommends (take litter out, reset, clean the track) and it still isn't working. Hi, I have an issue with the my Litter Robot III, the behaviour is the following: It cycles and empties without issue. It also resets past the home posiiton without issue (i.e. when it “over-rotates” to distribute the litter after emptying) However when it tries to go back to the home position after the over-rotation it makes a terrible screeching …The Litter-Robot is anything yet low-cost, and also if you are going to invest hundreds of bucks on a high-end product, it should function well. So we decided to examine the Litter-Robot 3 Connect for ourselves to see if it was really as life-changing as it appeared. Setup: Seamless as well as uncomplicated . Does anyone else get an over torque fault just about every time the machine cycles? It fixes itself 99% of the time, but I hate the notifications and don’t want to turn them off in case it’s one of the few times it doesn’t resolve. LR4 and Dr Elsleys Blue bag I have updated the firmware and cleaned the globe 1. Cat Sensor Troubleshooting The Cat Sensor is a feature that senses when the cat has entered or exited the globe. If the cat sensor breaks down, no other normal function can occur. Having said this, you will need to follow a few simple steps to troubleshoot this issue.Over Torque Fault. I was so excited to get my litter robot yesterday. It cycled a total of 2 times, and has been over torque faulting ever since. I emailed customer, emailed support, but they only told me what the trouble shooting guide told me. I have unplugged and unassembled and reassembled, and took litter out and weighed it and put it back in.3 yr. ago. by Kaygrl1. Over torque fault. So my cat is OBSESSED with my litter robot. Like abandon food, wake up out of a dead sleep obsessed. Every single time it goes off, she …Constant Over Torque Faults with LR4. I've had the litter robot 4 for a little over 2 months. I'm pretty frustrated because for the past few weeks I've been getting continuous over torque faults. For the past 2 or 3 days, it just hasn't been working at all. At least it was cycling every once in a while before, but now it just won't do anything.As far as the over-torque goes, 95% of the time it is caused by using too heavy of a litter. Arm & Hammer Clump and Seal is amongst the heaviest. Some out there use it in their robots and swear by it. The box may run, but it is still a very heavy litter, and using it will significantly shorten the life of the motor.How do you install the waste drawer liner in Litter-Robot 4? Simply open a new waste drawer liner and wrap the edges over the rim of the waste drawer. Push the remainder of the bag into the bottom of the waste drawer and then slide the waste drawer closed. Press the Reset button to zero the weight sensors. Download the installation guide.Over Torque Fault. I have the litter robot 3 and every 2-4 cycles it gives the over torque fault and then when I come home there is still poop and pee clumps in it. I’ve checked the litter levels and cleaned the globe. I really like the LR but this code is getting annoying. I usually have to hit the reset and run a cycle manually, but then ...Make sure waste bin is empty -> push reset button -> push cycle button. Unplug from power -> check waste port in globe for clumps / obstructions -> Plug in & power on -> complete two manual cycles. Litter-Robot 4 Solid Red [Cat Detected] Wait for set wait timer to complete after last cat detection (could just be normal cycle) Can hit the reset ...Simply follow these directions: 1. Shake the bottle and spray your Litter-Robot or Feeder-Robot directly. 2. Avoid spraying wires and electronic components. 3. Allow the cleaner to set for several minutes. 4.If the Globe becomes jammed or overloaded, the motor will stop and the control panel will display a yellow-to-red-light blinking sequence (3 Red/2 Yellow flashing). The unit will retract and try to continue cycling. After 3 attempts to restart, the globe will try to return home so kitties can still use it. If this is interrupted 3 more times ...I got the Over Torque Fault. The globe was upside down and stopped in place. First I checked the litter level and the drawer. Drawer was empty. Litter was below the fill line. I unplugged it and removed the shield and the globe and emptied the globe and drawer for good measure. I put the shield back on and it seemed to run the full cycle ... How to Fix the Dump Position Fault. Step 1: Disassemble Your Unit. Step 2: Ensure That the Unit Is Sitting on Level Ground. Step 3: Empty the Waste Drawer and Put Your Litter Robot Back Together. Step 4: Conduct a Test Cycle. What You Should Do If These Steps Don’t Fix the Issue. Conclusion.Over Torque Fault. I have the litter robot 3 and every 2-4 cycles it gives the over torque fault and then when I come home there is still poop and pee clumps in it. I’ve checked the litter levels and cleaned the globe. I really like the LR but this code is getting annoying. I usually have to hit the reset and run a cycle manually, but then ...LR App Problems: How to Connect Litter-Robot to Phone. Litter-Robot Over Torque Fault Troubleshooting. Is Your LR Stuttering? Warranty Coverage. It is important to note that Litter Robot’s warranty covers any defects in materials or workmanship for 18 months from the date of purchase.How do you install the waste drawer liner in Litter-Robot 4? Simply open a new waste drawer liner and wrap the edges over the rim of the waste drawer. Push the remainder of the bag into the bottom of the waste drawer and then slide the waste drawer closed. Press the Reset button to zero the weight sensors. Download the installation guide.They just sent me a new unit. Interestingly the motor on the bad one was made in march 2021. The one they sent me had a motor made in Jan 2021. Never had a torque fault on the new one but did have a new “cat sensor fault” … they warranties that one too. So now my third LR4 is supposed to be delivered next week sometime.Please follow the steps below. Open your app. Go to “Remote” and click “Delete my Litter-Robot.”. Completely close the Litter-Robot app. Reset your Litter-Robot by unplugging it from the base while the unit is powered on. Wait 15 seconds, plug it back in, and allow it to cycle until the blue “Ready” status lights up.MagnusFalk April 7, 2022, 7:16pm 1 Hi! I received my new litter robot 3 last week. It's giving an error 'dump position fault' and "over torque fault" after making a cycle , then it stands and flashes blue yellow red. Any tips? I have reset it but the errors comes back. The power is pluged-in directly to the wall socket. /Magnus FalkUsually when an over torque fault occurs this is because the globe is taking more effort than usual to rotate. There can be a few causes for this, main one being the LR hasn't been cleaned in a while allowing enough litter to accumulate on the top of the base. This results in the globe having to rub against the litter causing excessive drag. Shouldn’t have anything to do with waste drawer level. My guess would have been too heavy of litter. If you haven’t already, I’d remove and re-seat the globe just for good measure, but I never had over torque faults with my LR3 so I can’t help much! Maybe once was a cat interuption as the litter seemed more scattered than usual? But I removed the globe and found some litter in the base. Cleared that and it seemed to work splendidly again for some time. But now the torque faults have started up again, and even after clearing out the base in the same manner again the faults continued. 10 May 2022 ... ... Robot 4 (right). Litter-Robot 3 vs. Litter-Robot 4 ... I can't fill it with litter up to the “line” or else I get constant “over-torque fault” ...My Litter Robot 3 has keeps saying the drawer is full when it's not and won't auto cycle. I've emptied the bag countless times, deep cleaned it, reset the gauge.. nothing works. I've emailed Whisker and they replied once asking for my serial number and that was a week ago and nothing since even after I've reached out again.The big thing was removing the globe and putting the bonnet back on without the globe present. The motor wasn't moving. So I disassembled again and noticed that there were cables in the way of the motor and they actually got wrapped around it. Once I fixed that, the motor started working. Biggetybird • 1 yr. ago.A month or 2 later the second litter robot suffered the same problem and went through the troubleshooting process and was quickly sent a replacement DFI which fixed the issue. The third happened at 17 months in to service, but this one had a slightly different environmental situation than the other two.Adult (18+ years) Extra bed upon request. HK$ 150 per person, per night. Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay. The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.Need technical support? Our self-service troubleshooters are the fastest way to solve issues with your robot. Troubleshooter Videos Getting Started Manuals Installation Guides Support Articles FAQ Litter-Robot 4 Getting Started Guide Watch on Need assistance with your Litter-Robot 4? Find guides & troubleshooting tips.4 Ağu 2023 ... Litter-Robot 4 continuously monitors the motor current to ensure the Globe is rotating smoothly and is not obstructed.I got the Over Torque Fault. The globe was upside down and stopped in place. First I checked the litter level and the drawer. Drawer was empty. Litter was below the fill line. I unplugged it and removed the shield and the globe and emptied the globe and drawer for good measure. I put the shield back on and it seemed to run the full cycle ... For additional detail: I have done everything: Tried various litter amounts Verified my litter is being used by others successfully Removed bonnet and globe and reattached Verified nothing in gears Verified the magnets are working with a small metal fork…pull felt weak but was there Verified I put it together again properly ha Plugged it directly into the wall Ensured a flat surfaceLitter-Robot will then perform a Clean cycle and return to the Home position with a blue light bar. Successful: If your unit returned home and displays a blue light bar , you've been successful. Unsuccessful: If you are still seeing a red light bar with partial yellow flashing after resetting at the Home position , there's likely an issue with ...by PolyPanda353. LR3 Over torque fault. We’ve had our LR3 for about 6 months, and it’s constantly giving the over torque fault. It started just a couple times in a few days, but …Litter-Robot will then perform a Clean cycle and return to the Home position with a blue light bar. Successful: If your unit returned home and displays a blue light bar , you've been successful. Unsuccessful: If you are still seeing a red light bar with partial yellow flashing after resetting at the Home position , there's likely an issue with ... What Is The Litter-Robot Over-Torque Fault Possible Causes of Over-Torque Fault 1. Motor Obstruction 2. Too Much Weight in the Globe 3. The Bonnet Isn't Seated Properly 4. The Litter-Robot Has Malfunctioned How To Fix Over-Torque Fault? 1. Reboot Your Litter-Robot 2. Manually Reset the Unit 3. Ensure the Absence of Objects 4.Facing an over torque fault issue? See this troubleshooting guide and get a fresh restart for your Litter-Robot 3. Try these steps andr/litterrobot • 3 yr. ago Dreamaz Join Over torque fault Hi folks Has the LR3 connect for a month now and over the last few days i noticed a subtle click every time the clean cycle was running.. No issues until now that I get the over torque fault in the app. Light is blinking yellow and red.No firmware update available, sensors were cleaned, litter level is below line/optimal level. I dunno what to do. Earlier this year our LR3 did the same thing and never unstuck itself- so it’s catching dust. Now the 4. Getting super frustrated.. we’ve have issues non stop and it’s becoming more annoying than having to actually scoop a ...Litter-Robot 3: Yellow & Red or Blue & Red Flashing (Motor Over-torque) If Litter-Robot 3 Globe becomes jammed or overloaded when rotating clockwise, the Motor will stop and reverse for 5 seconds. The unit will start to cycle again after 15 seconds, to attempt to return to the Home Position. If after three attempts, the unit is unable to cycle ...Mar 21, 2023 · Regarding issues with your Litter-Robot 3, you may also see the blue light blinking. Before troubleshooting, it’s advisable to: Unplug your power supply and then wait for 10 seconds. Plug the unit back in and allow it to complete its cleaning cycle. If the light is solid blue, everything has reverted to normal. Mar 27, 2023 · The Litter-Robot over-torque fault occurs when the motor becomes overloaded or obstructed, causing the device to stop and display a yellow-to-red-light blinking sequence. This can be frustrating for cat owners, as it means the litter box is not functioning properly and needs to be fixed. Simply follow these directions: 1. Shake the bottle and spray your Litter-Robot or Feeder-Robot directly. 2. Avoid spraying wires and electronic components. 3. Allow the cleaner to set for several minutes. 4.Constant Over Torque Faults with LR4. I've had the litter robot 4 for a little over 2 months. I'm pretty frustrated because for the past few weeks I've been getting continuous over torque faults. For the past 2 or 3 days, it just hasn't been working at all. At least it was cycling every once in a while before, but now it just won't do anything.They just sent me a new unit. Interestingly the motor on the bad one was made in march 2021. The one they sent me had a motor made in Jan 2021. Never had a torque fault on the new one but did have a new “cat sensor fault” … they warranties that one too. So now my third LR4 is supposed to be delivered next week sometime.Check for excess litter inside the Globe. Using more than 10 lbs of litter can strain the motor, causing an over-torque fault. Make sure the litter is at or below the raised fill line. Some brands of litter are heavier than others.The improved bonnet was a very nice upgrade, the scale is very accurate. The litter level seems like we can actually fill it up to the fill line without the robot thinking there is a cat inside. (The LR3 didn't like a litter full to the line litter bed) so far we have had no random faults. The wifi was very easy to connect, the app works ...Litter Robot 3 over torque fault. Domestic Robots. litter-robot-3, litter-robot-3-connect. 2: 130: November 13, 2022 Solid yellow light / Litter Robot 3 Connect unresponsive ...The Litter Robot 3 is an incredibly popular automatic cat litter box which automatically detects when a cat has entered and exited, and rotates the main globe to sift and dump the used litter. It is subjected to conditions which most robots - if they had a choice, would prefer not to be subjected to. There's a lot of dust and debris …If Customer Service directed you to rotate the Globe to the home position on your Litter-Robot 3, this video will show you how.What Is The Litter-Robot Over-Torque Fault Possible Causes of Over-Torque Fault 1. Motor Obstruction 2. Too Much Weight in the Globe 3. The Bonnet Isn't Seated Properly 4. The Litter-Robot Has Malfunctioned How To Fix Over-Torque Fault? 1. Reboot Your Litter-Robot 2. Manually Reset the Unit 3. Ensure the Absence of Objects 4.Using more than 10 lbs of litter can strain the motor, causing an over torque fault. Make sure the litter is at or below the raised fill line. Some brands of litter are heavier than others. For these litters, we recommend keeping the litter at least a half inch below the fill line to avoid weight-related errors.Find helpful customer reviews and review ratings for Litter-Robot 3 Core Bundle by Whisker (Grey) - Self-Cleaning Cat Litter Box, Includes Litter-Robot, Mat, Fence, Ramp, (25) Liners & (3) Carbon Filters, Complimentary 1-Year WhiskerCare Warranty at Amazon.com. Read honest and unbiased product reviews from our users.Litter Robot 3 over torque fault. Domestic Robots. litter-robot-3, litter-robot-3-connect. 2: 130: November 13, 2022 Solid yellow light / Litter Robot 3 Connect unresponsive ...Here is the solution they provided, and now my litter robot is finally back to solid blue: "Here are the steps. Remove the bonnet → set aside the globe → place the bonnet back on. Press cycle. When the cycle ends, all three lights will flash on the control panel. Next, unplug the robot from the back of the base (not the wall) while it is ...In this video, our Domestic Robots Specialists Phil and Josué teach you how you can easily replace the cat sensor in your robotic litter Litter-Robot 3 Open ...If Customer Service directed you to check the Pinch Detect Terminals on your Litter-Robot 3, this video will show you how.The litter is above the fill line or in excess of 10lbs. The cat sensor has not been reset after adding weight. The waste drawer has too much weight. The unit is sitting on an uneven surface - grout lines on a tile floor or in a bathtub. The unit is pushed into a corner, against a wall, or furniture. Objects are resting or pressing on the unit.
If Customer Service directed you to check the Pinch Detect Terminals on your Litter-Robot 3, this video will show you how.. Windsor town green
What often happens with the cat sensor fault in our household at least is that one cat uses the LR, then I’m guessing somewhere around seven minutes later, right when the LR Is about to cycle, the other cat hops in, thus creating a cat sensor fault.. The second cat uses the LR, and then it’s reset to around seven minutes later to cycle. Please try to remove the litter from the globe then press the “Reset” button on the robot then unplug for 10 seconds then plug it back in and let the robot cycle. Let us know if the issue is gone or not.The Litter-Robot 3 is equipped with Cat Sensor that detects when a cat enters and exits the Globe. ... Using more than 10 lbs of litter can strain the motor, causing an over torque fault. Make sure the litter is at or below the raised fill line. Some brands of …Please try to remove the litter from the globe then press the “Reset” button on the robot then unplug for 10 seconds then plug it back in and let the robot cycle. Let us know if the issue is gone or not.You can take a vehicle from Hong Kong Airport (HKG) to Tai Kok Tsui via Tsing Yi Station in around 27 min. Alternatively, Cityflyer operates a bus from Airport Ground Transportation Centre to Metropark Hotel Mongkok every 20 minutes. Tickets cost $33 and the journey takes 1h 6m. Train operators. Airport Express (MTR)The Litter-Robot over-torque fault occurs when the motor becomes overloaded or obstructed, causing the device to stop and display a yellow-to-red-light blinking sequence. This can be frustrating for cat owners, as it means the litter box is not functioning properly and needs to be fixed.Please try to remove the litter from the globe then press the “Reset” button on the robot then unplug for 10 seconds then plug it back in and let the robot cycle. Let us know if the issue is gone or not.Named for its three main neighbourhoods, Yau Ma Tei, Tsim Sha Tsui and Mong Kok, Yau Tsim Mong is among the densest places in the world, with 343,000 people crammed into just 6.5 square kilometres. But that wasn't always the case. The Kowloon Peninsula was home to a few small fishing and farming communities when it was ceded to Britain in 1860.IMPORTANT- Make sure your unit is plugged in.- Make sure your unit is connected and online.- Make sure your firmware is up-to-date. If the app does not give ...To fix the drawer full, first make sure your firmware is up to date, then calibrate the DFI following this procedure: As far as the over-torque goes, 95% of the time it is caused by using too heavy of a litter. Arm & Hammer Clump and Seal is amongst the heaviest. Some out there use it in their robots and swear by it.Disconnect the bonnet. Gently flex the two front bonnet tabs outward at as close to a 90-degree angle as you can. Hold in position for 20-30 seconds. Reattach the bonnet starting with the back-left tab, then the back-right tab, and finally the two on the sides. I named mine, 'La Brea Tar Pit'.Over Torque Fault. I was so excited to get my litter robot yesterday. It cycled a total of 2 times, and has been over torque faulting ever since. I emailed customer, emailed support, but they only told me what the trouble shooting guide told me. I have unplugged and unassembled and reassembled, and took litter out and weighed it and put it back in.Constant Over Torque Faults with LR4. I've had the litter robot 4 for a little over 2 months. I'm pretty frustrated because for the past few weeks I've been getting continuous over torque faults. For the past 2 or 3 days, it just hasn't been working at all. At least it was cycling every once in a while before, but now it just won't do anything. Buy Now & Save! This item: Half Guard for Litter-Robot 4 From: $ 31.99. LR Things Full Color Sticker $ 3.95. Total Price: From: $ 34.94 $ 35.94. Save $1.00 when bought together. Add Selected to Cart. This is an aftermarket product made and supported by LR Things and not an original Litter-Robot accessory. The red indicator light should come on. This signals that the LR has detected weight. This should indicate if the feature is working properly. If you don’t get a red light or if you continue to have issues with it continuing to move or having indicators go crazy when the cat enters during movement, I would contact LR. Please try to remove the litter from the globe then press the “Reset” button on the robot then unplug for 10 seconds then plug it back in and let the robot cycle. Let us know if the issue is gone or not.Usually when an over torque fault occurs this is because the globe is taking more effort than usual to rotate. There can be a few causes for this, main one being the LR hasn't been cleaned in a while allowing enough litter to accumulate on the top of the base. This results in the globe having to rub against the litter causing excessive drag. Over torque fault. So my cat is OBSESSED with my litter robot. Like abandon food, wake up out of a dead sleep obsessed. Every single time it goes off, she jumps right in and starts playing with the litter and the waste drawer and kicks her poop out. It's like a game. Please try to remove the litter from the globe then press the “Reset” button on the robot then unplug for 10 seconds then plug it back in and let the robot cycle. Let us know if the issue is gone or not.Please let me know how to solve this problem..
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