I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare. Yeah, call the police, kick them out, and tell them the next time they book pre-paid you will call the police again and deny the third party refund. This is the way. OP is talking about how to prevent them from booking a room and showing up in the first place. There are way too many sites to 100% prevent booking.But if you give #1234 to Lolspedia, or #111349873 to a front desk agent at the property you booked, the person you're talking to won't know what you're talking about. GarnetsAndPearls • 3 yr. ago. Thanks for the explanation. I used to do work, involving processing and shipments.A small luxury tropical island resort. An older guy walks out of jewelry shop and comes right over to reception. He's together with a much younger lady who's twirling a sapphire bracelet on her hand.This is intended to turn off the electricity to the shower for maintenance, or if it breaks. There is no need to use it normally, you can just turn off the shower at the shower and that will turn the heater off. However, lots of people don't seem to understand that, and turn it off unnecessarily.The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't...If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. What they don't get to do is push the costs on the business without the consent of the business. It's a lot easier to say no when you're giving away your own money instead of throwing the costs or risk at your employer. stories from the front desk of hotels/hostels/and others in the hospitality industry. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale ...Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.You'll get no sympathy from me, Part 2. Part 1 Here. Sally has earned some sympathy. She checks out tomorrow because she doesn't have the money to stay at our hotel any longer. Nobody will rent to her because she has the eviction on her renters history. Plus, she told another hotel employee that she had a roommate who not only stole some of her ...I love arguing with guests about fees /s. again, obligatory sorry for the formatting i’m pretty mobile app bound until i get a new pc or laptop. anyway I’m on the night audit; it’s the only one our owner/GM owns and he always says when someone wants to cancel after the cutoff time (6pm) we need to call him and let him know the situation ...Her statement caught me so off-guarded. "I understand you need to make money by selling us more expensive room, but you have to give people a room they can take shower in." "But you can still shower in the Jacuzzi room." "I understand you need to make money..." "Wait, ma'am.Read the email. Check in is at 4. We’ll have your room ready by 3, perhaps earlier, but it largely depends on how busy we are. Check out is at 11. This week I had one person show up at 8:55 and another show up at 11:11, walk to the fro t desk and tell me “I’m here to check in” not ask, tell me they are checking in 5-8 hours early with ...I love arguing with guests about fees /s. again, obligatory sorry for the formatting i’m pretty mobile app bound until i get a new pc or laptop. anyway I’m on the night audit; it’s the only one our owner/GM owns and he always says when someone wants to cancel after the cutoff time (6pm) we need to call him and let him know the situation ...Fandom Apps Take your favorite fandoms with you and never miss a beat.There are currently no snippets from TalesFromTheFrontDesk - No one told me, 2am cancel, fee of pleasure. Snippets are an easy way to highlight your favorite soundbite from any piece of. audio and share with friends, or make a trailer for Full Retard.Lost and Found is a courtesy, and a fairly expected one, but not an expense. We actually got $697 just last week for sending a L & F item to Brazil. FedEx billed us by mistake afterwards, but the feeling of hitting the guest's card for the charge was just too sweet. 17.An ex-staff who came by found a lost item in the lounge and passed it to Weirdo. Weirdo curtly said "Yea yea, just leave it on the table". Ex-staff was put off and asked if he knew how to process a lost and found. Weirdo brushed him off rudely saying "Yea yea I will ask my manager to teach me. Just leave it".r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk.I thought about it. What was at the forefront of my mind was pretty much what all the other guests would have to go through. Imagine checking into a nice hotel.. immaculately clean, professional, safe… and then you go up to your floor and there's a giant trail of puke that goes right past your room. Oof.A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered the front desk and was basically the only hotel employee on duty from 11 at night until 7 in the morning. I have quite a few good stories from those night, so here are a couple to start out with. Tales from the hotel front desk... A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered …Papa John's will give us half-off for pizza delivered to the front desk. Domino's gives us business cards and when we reach 10, we can trade them in for a free pizza. Its an ongoing struggle around here to be the one on duty when that 10th card is reached and we can order a …Of course NA immediately goes upstairs to investigate the issue. When he gets to the room, he gets handed a towel that was, indeed, covered in feces. Fresh feces. He could smell it as soon as he walked in the room. It was 6 in the morning and housekeeping hadn't even been in yet. He told the guest that while there was shit on their towel, there ...As per my last post I shared with y’all that he so far is just getting written up and that’s it. Well I just got a call from my manager that she is indeed firing him now and will have to switch around my schedule a bit for this week because of it. Apparently yesterday she accidentally left her flash drive and usually when that happens one ...About 2 years ago, maybe a smidge longer, I could pop over the state line from where I live (our gas prices are much higher, state line is a couple miles away), and I could fill my small car, and add an extra 4 gallons (there was a trick) for less than $20 on E.The good news is that incidents like this are rare. The bad news is that they do occur. I've worked at my current property for 11+ years, and we've only had one issue, a wallet that had been turned in to lost and found by a gust had not been claimed in a few days, and also had not gone through the proper process, anyway one of the Night Auditors decided to take the cash out, on camera, and ...The place where tourists are decent people who stay in hotels. But decent locals stay in their houses (unless they burn down). The locals that check into local hotels are the ones who are there to do drug binges, cheat on their spouses, engage in criminal behavior, etc.From the other side of the desk. So, about 2 weeks ago, I was traveling a couple hours away from home to attend a conference in a field I do consulting in. This conference was at a Schmilton (hope I obscured that properly) in a very specific part of the city where I was. I was so excited to attend this conference, and this would have been the ... r/TalesFromTheFrontDesk: A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say …. Best advice I can offer is to not crack/lose composure; the minute you lose your composure, you've lost the situation. Stay behind the desk (or within the view of a security camera if there isn't one covering the desk) so there is a barrier and video record of the interaction. I've had guests, scream/spit/reach across the desk at me, but I just ...In California, hourly employees are entitled to a minimum of two hours pay for any work outside of a scheduled shift. This includes being texted or called off-hours even if it's 5 minutes. And if your company is using your personal cell for …The Groom Tale. Settle down with a beverage and nosh, it's a long one. Once upon a Time in the pre-pandemic period, in a city center Luxury Collection Hotel (LCH), there worked a small but spunky NA, yours truly (YT). YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or ...Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.3.2K votes, 152 comments. As the title says I just denied a room to a guest for the first time for rude behavior. He showed up without a reservation…Seeing your name on trip advisor is more rewarding than you'd think it would be. Most large chains offer a sweet employee travel program (for Hilton it's like $40-$50 a night for employees). The cheap room rates actually allow you to travel because you have more spending money. Free food, often.Try any beginner video that focus on stretching hips and leg muscles. 30 - 60 minutes, three times a week and my foot pain disappears. When I slack off, the pain slowly comes back. 1. MaidOfClarity • 1 yr. ago. I’ve had 5 people try to check in during my shift so far, which is only 2 hours done.Go to TalesFromTheFrontDesk. MaidOfClarity. In the Top 1% of largest communities on Reddit. I took up this job around the middle of 2018. I was enjoying my job as a delivery driver, but between not getting many hours and massive income taxes, I felt it was time for a change of pace. So I ended up working night audit at this 2- or maybe 3-star ...I tried to make front desk fun but …. So I work night audit and if you work nights you know how some nights you just get so bored and would wanna do anything to occupy your time so you don’t sleep. Anyways I love having fun so I decided to make the front desk fun for me and my coworkers by creating a front desk game that they can play (they ...A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase.This is the story I tell everyone when I explain what it was like working at a hotel. So I worked at an extended stay hotel. There were a lot of interesting guests but this lady took the cake.And he hangs up. If I could tell them I don't care if you're the president of the freaking United States. I am not making an exception for you that could cost me my job. YOUR STATUS ISN'T WORTH MY JOB AND YOU'RE A MISERABLE COW FOR THINKING WE SHOULD BREAK LAWS FOR YOU. 341.Welcome to the wonderful, wild world of r/TalesFromTheFrontDesk! What was your favorite story out of these?!Watch the first video in the series HERE: 👉 http...For the Loki fans, he got salmon sushi tonight, and has been purring like a tiny black furry train. A few weeks ago I had mentioned that my property had a wild watermelon vine growing in one of the flower beds. Well, what I didn't know was that there were two melons on the vine and we did in fact have one of them stolen at the time that I did ...You didn't understand the scam. The fake website took their info and card, charged them an exorbitant amount, then made a pre-paid reservation through Excelsior with the scammed person's info and their own card. It only worked because there was a real reservation made. So, no, you're not pulling any fast ones.Hotel staying expert trying to get free room. This is kind of long and not anything extremely exciting. Something I felt like posting anyways. So for the past two weeks I've been running breakfast and the front desk. Our breakfast lady has gone MIA. Now we don't just have pastries and cereal for breakfast, we have to do a full hot breakfast ... craash420 • 2 yr. ago. Everything seemed legit until he asked for my card. Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher.How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.melodyponddd. - 5 years ago. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Status: 4.39 – collecting the bait. Jun 10, 2023. Ascent is a novel that unapologetically revels in itself and enjoys being in its own world without pretense. Completely devoid of cynicism, its infectious joy is one that a reader can really get …My very own tale! I'm not sure how I ended up in this subreddit, because I neither work in the hospitality industry nor do I travel much. The stories always interest me though, so I've stuck around. But I finally got a story of my own! Last week, I was traveling for a work conference. I was in an awful mood - I may be in marketing, but five ...TLDR; in the wake of devastating tragedy and fear, in the middle of a state wide MANHUNT for a killer armed with a semi-automatic weapon, idiots are coming to me whining about bars being closed and how the measures put in place to keep our communities SAFE might render them “bored” on their trip. Maybe I’m being overly sensitive. Clearly we just take credit cards to hold a room for the fun of it. Say it with me now... "If the card you provide to hold the reservation isn't valid for the amount of one night of the reservation, then the reservation ISN'T GUARANTEED!" This keeps happening, over and over again. Papa John's will give us half-off for pizza delivered to the front desk. Domino's gives us business cards and when we reach 10, we can trade them in for a free pizza. Its an ongoing struggle around here to be the one on duty when that 10th card is reached and we can order a …Welcome to the wonderful, wild world of r/TalesFromTheFrontDesk! What was your favorite story out of these?!I'll be entirely honest; I filmed this video a WH...Most of the time, the students will put their room numbers in the delivery app, and the driver will just bring it up. Sometimes, the driver doesn’t have a room number, so they’ll just drop it off at the desk the student to then quickly grab from me and shimmy away. This time…. Was different. One of the students ordered a large quantity of ...Most of the time, the students will put their room numbers in the delivery app, and the driver will just bring it up. Sometimes, the driver doesn’t have a room number, so they’ll just drop it off at the desk the student to then quickly grab from me and shimmy away. This time…. Was different. One of the students ordered a large quantity of ...She laughs and covers her face. I now have to man the front desk till my partner shows up. Of course guests ask what happened. I was to tired to formulate a good lie so I was just honest. It made a lot of people laugh. Funny enough this was the 2nd time I had ripped my pants. Another story for later! 2. She asked for pricing and it was about $160 for the night, warm weather and graduations and all. As long as her husband said it was okay they’d take it she said, so she was waiting on him to reply back. Then she said she’d had an issue at the hotel next door and I wanted to know what had happened, I thought she meant she’d had a poor stay.This last tale is mostly just an annoying coworker that either intentionally or unintentionally makes my job harder. This coworker is the last of the previous batch that was hired under old management that was using the hotel as a front to sell drugs and get money from pimps, (long story) and her work ethic hasn't changed under new management.I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare.Best action, if you can’t ID the breed of gnome, is mix tea tree oil into the mane conditioner, and leave a pair of old shoes AND a saucer of milk out on the back step (though thinking about it, that might be for elf infestation) The shoes is definitely for elves. Although the confusion is understandable.About 2 years ago, maybe a smidge longer, I could pop over the state line from where I live (our gas prices are much higher, state line is a couple miles away), and I could fill my small car, and add an extra 4 gallons (there was a trick) for less than $20 on E.Double unfortunately, it happened while I was at work. Even more unfortunately, I didn't notice because I was tending to a guest. Allow me to regale you with a tale of fear, confusion, panic, miasma, and the tragic loss of my dearly departed dinner... The day started as any other. I awoke from a restless sleep, still exhausted due to the very ...r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered the front desk and was basically the only hotel employee on duty from 11 at night until 7 in the morning. I have quite a few good stories from those night, so here are a couple to start out with. I would not want to be these managers, Definitely not the 2nd one 😱Make sure to like/subscribe/join the discord if you fancy! Subscribe: https://bit.ly/2Unr...It's NOT no problem. I'm working the desk and a Mom brings her hysterically crying 10-12 year old daughter to the desk. Tell her what you did, she tells her daughter. In between sobs the daughter tells me that she jumped up in the hallway and slapped the exit sign and it fell down. Her mom goes on to tell me that her daughter's going to ...The Mister Patel Scam. Well kids, your favorite Second House Suites night auditor made a bit of a goof tonight. Thankfully, not a massive one. So I get a call from a Mr. Patel, who says he is one of the owners and there was an issue with a package coming via FedEx International. Okay. National Park FD worker tales. I’ve been working with the concessionaires inside of The National Parks at the front desk since 2017 and you can just imagine some of the people I encounter working front desk… 😤 here are some of my favorites. Yellowstone National Park: -once had a guest go on a hike and his room was cleaned while he was gone.227 votes, 46 comments. If there’s anything we can count on in the hotel industry, it’s crackpots who read the cancellation policy and then act like…It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while.A Scam Warning for Those That Dont Know. So, as this is a tale subreddit, this just happened to me. Someone calling, as usual (but not always) with lots of noise in the back. Asking me to take a message for someone, a manager, an incoming guest, anyone (this time it was my general manager.) They asked for the managers name, and just for fun, I ...But I have been coming to this hotel for 3 years! This is a post that's been a long time coming. Disclaimer: this tale contains racism, religious persecution, and names changed for the funnies. Last October I made the switch to my current property. I was a couple weeks in, maybe a month, when he walked into my life: MyHammy Salami ...We would like to show you a description here but the site won’t allow us.Status: 4.39 – collecting the bait. Jun 10, 2023. Ascent is a novel that unapologetically revels in itself and enjoys being in its own world without pretense. Completely devoid of cynicism, its infectious joy is one that a reader can really get …Some do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others. No, you are not the only Mike staying in this 350 room hotel. In the couple of months that I have worked front desk I have gotten really annoyed by guests who expect us to just know everything and think that we have nothing else to do besides cater to them and only them. One thing that keeps happening: people ordering food, without telling the ...r/Talesfromthefrontdesk What happens when you tell a spoiled adult customer that she can't listen to loud music in the hotel lobby? She calls her mommy on yo...Unless your company requires you to use a travel agency, don't use them. Ever. Kayak is an aggregator so the room could in fact be guaranteed. If it's pulled from your chain's booking site, for instance. Kayak shows that it's available and directs you to a third party site (generally) that might say it's available.Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. What they don't get to do is push the costs on the business without the consent of the business. It's a lot easier to say no when you're giving away your own money instead of throwing the costs or risk at your employer. Meanwhile the regular and waged front desk and housekeeping staff don’t get it guaranteed off. Granted, we get holiday pay, but there is a sad kind of irony in people who are in charge of their eSsENtIaL WoRKeRs getting a day dedicated to laborers to relax while those frontline laborers, the ones who do all the heavy work, don’t. 18. camlop ...When the owner who is a friend of mine asked for his ID he called her a racist and had to be thrown out. Tonight though took the fucking cake. Bobby came into work about the time I was about to go to lunch. If the rumors are true and he's living in a bush, it was showing. His pants were down around his ass.Well folks, I am officially leaving the Front Desk two weeks from today and honestly not a moment too soon with the mask mandate in my state. I understand why the mandate is in place, but it really truly sucks that low wage service employees are being expected by the government to enforce it at all, but especially after dealing with all of the jerks during the state wide shut down. I ...I know of hotels that will book the taxi/Uber for you and will pay the taxi/Uber themselves. They will charge you double what it costs though. So a $100 taxi that they pay will result in a $200 charge to your folio. Ofc they let you know the price and if you agree you sign for it. You won't get it for free. Give me my refund!!! Hey second time poster in the group. ( just a rant) I (19f) work for a very small hotel. With new management. Well I just got a call from a really angry man who said we owe him $160 as a refund and sat there for 5 minutes screaming about how im going to get him a refund. Witch I explained only managers can do.REEEEEEEEEE! : r/TalesFromTheFrontDesk. by kyste Hotel law, 5th precinct. WHERE'S MY REFUND? REEEEEEEEEE! I just spent ten minutes being yelled at by some redacted who not only booked by an OTA but also got them to cancel a non-cancellable non-refundable reservation.How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.
At 3 am he comes back out in just his boxers. He is a man in his 70's, short, bald, out of shape, and to be frank, he probably wouldn't have been physically attractive even if none of that were the case. Ashe approaches the desk, I inform him; "Sir you need to wear a shirt and pants in the lobby, please return to your room and get dressed.". Ford escape firing order
r/TalesFromTheFrontDesk • No, you can't leave your dog alone in your room. No, trying to guilt trip us and then threatening to take your business elsewhere will not change our minds.Worked front desk for years. A frequent executive stayed once a month. He was good looking, quiet. Has a wife and they adopted two kids. Months into him staying, a very obvious lady of the night walked in asking how to get to his room. Cheating, hooking, etc. are as common at a hotel like rain in Seattle.A good remedy for heat burns is cold water, changed frequently. Since you work in a hotel, grab an ice bucket, about 6 ice cubes and fill it full enough with water to submerge what's hurt. Change the water every 15 minutes for an hour. Thankfully, it's not too bad.The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't...Similar to https://www.reddit.com/r/TalesFromTheFrontDesk/ or https://www.reddit.com/r/assholetax/ but where workers complain about their employers, ...Clearly we just take credit cards to hold a room for the fun of it. Say it with me now... "If the card you provide to hold the reservation isn't valid for the amount of one night of the reservation, then the reservation ISN'T GUARANTEED!" This keeps happening, over and over again.Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...But I asked... First of all, thanks to everyone in this sub who constantly shares their delightful stories of guests, night shifts from hell, and the occasional feel good story of a manager sticking up for someone. You guys made me see we're not alone, and that the audacity of some people knows no bounds. I've worked in several hotels ranging ...craash420 • 2 yr. ago. Everything seemed legit until he asked for my card. Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher.The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't... r/TalesFromRetail: A place to exchange stories about your daily experiences in brick & mortar retail.Freaky Hotel Guests. This post is referring to people who try to get front desk staff into their room for perverted reasons. A couple days ago, my friend was just telling me a story of how some person was trying to coerce them into their room by leaving them their key card. She then left a note the next morning with her contact information.The trash cans are near vending machines because you're expected to consume right by the vending machine and toss your trash there. But there's no trash can readily available out on the streets/park, etc. Street food vendors sell their ware with expectations that customers would eat right there and hand trash right back to them.Entitled shiny alcoholics. I had a guy check in and make a beeline for the pantry. He bought himself 3 beers. Ok. 5 minutes later he was back and bought another. Alrighty then. No trouble. I can't sell alcohol after midnight. The guy comes back after midnight, this time with a friend, and they start grabbing beers out of the pantry.Okay so interesting predicament. Today we had a reservation come through online and when my coworker pulled up their profile it showed that they were on our do not rent list. Looking at his profile comments and our previous incident logs we really couldn’t figure out why he was on the do not rent list. We don’t really have a procedure for ...Finally got a call from the legend Mr. Patel. I started working front desk a few weeks ago and just finished training so it was my first day working alone at the desk. This afternoon I got a call from a guy claiming to be our owner which I knew right away it wasn’t. He was very aggressive, asking for my name and could I write down a tracking ...This is definitely something your management needs to look into. If someone is paying for a suite then they should get a suite. Upgrades are only pending availability, not a guarantee. You want a guaranteed suite you book it and pay for it. It sounds like management did a poor job in training those front desk agents.melodyponddd. - 5 years ago. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. People recording customer service people as soon as they don’t get their own way has to be one of the worst things about social media. So basically every hotel in the area is fully booked including the one I work at, and I know people must be struggling to find rooms because I’ve gotten at least 3-4 calls/walk ins looking for rooms the last ...***When expectations don't quite meet reality.Tales From The Front Desk - We don't do room service#maliciouscompliance #unclereddit #funnyredditstoriesWe nar....
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